Margoot

Thank you for choosing our store. We strive to provide you with high-quality products and excellent customer service. Please review our return policy below.

Modification and Exchange: We do not accept returns, but we offer the option to modify the piece or exchange it for an alternative product. If you are unsatisfied with your purchase, we are committed to finding a solution that meets your needs.

Eligibility for Modification or Exchange: To be eligible for modification or exchange, the following conditions must be met:

a. The product must be in its original condition, unused, and undamaged.
b. The request for modification or exchange must be made within 14 days from the date of purchase.
c. Proof of purchase, such as a receipt or order confirmation, is required.

Shipping and Handling: The customer is responsible for any shipping and handling costs associated with the modification or exchange process, unless the return is due to an error on our part (e.g., wrong item shipped, damaged product).

Refunds: Refunds will not be provided for modifications or exchanges unless there are exceptional circumstances that warrant it, at our sole discretion.

Please note that this return policy is subject to change without prior notice. We encourage you to review the policy periodically for any updates.

If you have any further questions or concerns regarding our return policy, please don't hesitate to contact our customer service team. We are here to assist you and ensure your satisfaction with our products.

CANCELLATION POLICY 
Unfortunately, we do not offer cancellation once you place an order with us.

SHIPPING POLICY 
We ship worldwide via DHL and Aramex.

SHIPPING TIME 
The shipping time varies in peak seasons. Normally the shipping time is 3-7 working days. However, during peak seasons it could be 3-21 working days. In case you have questions regarding the shipment time, please contact us on WhatsApp +97466200017 . We will get back to you within 24 hours.

Brand: margoot

- Founded: 2017

-Location: Doha , Qatar

Owned by : Dana alotaibi

-Mission: To combine traditional modest wear with contemporary fashion elements, offering unique and stylish abayas for modern women.

-Vision:To become a leading name in the abaya fashion industry, known for innovative designs and exceptional quality.

Journey:

-Dana discovered her passion for fashion design during her teenage years, inspired by her mother who was a skilled designer .

- At 19, while studying accounting and entrepreneurship at a qatar university, she launched her brand deline Abayas.

- Dana started small, designing and sewing abayas herself, often drawing inspiration from cultural elements and modern fashion trends.

- Her unique designs quickly gained popularity through social media.

- deline Abayas has grown significantly until she decided to change the identity and the name for many reasons :

- Brand Differentiation: The new name, "Margoot," might better differentiate the brand in the market, making it more unique and memorable. 

- Target Audience:The new name could resonate more effectively with her target audience, aligning with their cultural or aesthetic preferences. 

- Reflecting Brand Evolution: As the brand evolved, the new name could better reflect its current identity, vision, and values. 

-Expansion Plans: A new name might be part of a broader strategy to expand into new markets or product lines.

 -Brand Protection: The new name might offer better protection and exclusivity in the fashion industry. 

-Customer Insights: Feedback from customers and market research could have indicated a preference for a name that aligns more closely with the brand’s identity and value 

-Market Trends: Adapting to market trends and customer preferences might have driven the decision to rebrand.

The name “Margoot” indeed reflects a similar meaning to the Arabic name “Dana,” which also signifies a valuable and precious pearl. This connection can enhance the brand’s appeal by drawing on the cultural and symbolic importance of pearls in Arabic heritage.

Dana alotaibi Statement:

“When I chose the name ‘Margoot’ for my brand, I wanted it to reflect the same elegance and cultural richness as the name ‘Dana,’ which signifies a precious pearl in Arabic. Just like a pearl, our abayas are crafted with care and precision, representing beauty, uniqueness, and timelessness. ‘Margoot’ embodies our commitment to quality and our connection to cultural heritage, making it a perfect name for our brand.”

- Dana believes in the fusion of tradition and modernity. Her abayas often feature intricate embroidery, high-quality fabrics, and contemporary cuts.

- She focuses on sustainability, ensuring her production processes are eco-friendly and ethically sourced.

Dana’s story can serve as an inspiration to other young designers who wish to start their own fashion brands.